Delivery

How to Add, Verify, and Remove a Custom Domain

Serve videos and embed codes from your own domain instead of a host.video subdomain

Custom domains let you serve video content from a domain you control — for example, videos.yourcompany.com — instead of the default host.video subdomain. You can manage domains from the Settings page.

Add a custom domain

  1. Go to Settings in the sidebar.
  2. Scroll to the Domains section and click Add domain.
  3. Enter the full hostname you want to use (e.g., videos.yourcompany.com) and click Continue.

The domain is registered and you move to the DNS configuration step.

Configure DNS

After adding the domain, you'll see the CNAME record to add with your DNS provider:

Type Name Value
CNAME your subdomain (or @) domains.host.video
  • For a subdomain like videos.yourcompany.com, set the Name to videos.
  • For an apex domain like yourcompany.com, set the Name to @.

Add this record in your DNS provider's control panel, then return to host.video.

DNS changes typically propagate within minutes, but can take up to 48 hours.

Verify the domain

Once you've added the CNAME record, click Verify DNS in the dialog. host.video checks the record and provisions an SSL certificate. If verification succeeds, you'll be prompted to set the domain as your default.

If verification fails, confirm the CNAME record is saved correctly and try again. You can also close the dialog and re-check later — open the domain from the Domains table and click Verify DNS from the detail view.

After verification, the domain status changes from pending DNS to active.

Set as default

The default domain is used for all new embed codes and video URLs. When you verify a new custom domain, host.video prompts you to set it as the default immediately. Click Set as default in the confirmation dialog, or click Skip to leave the current default unchanged.

To change the default later:

  1. Go to Settings and scroll to the Domains section.
  2. Click the domain you want to make the default.
  3. In the domain detail panel, click Set as default.

The default updates immediately. New embed codes and file URLs will use the selected domain going forward. Existing embed codes that already reference a different domain are not changed.

Only verified domains can be set as default. A domain with a pending DNS status cannot be made the default until it passes verification.

Remove a custom domain

  1. Go to Settings and scroll to the Domains section.
  2. Click the domain you want to remove.
  3. Click Remove domain and confirm.

If the domain you're removing is currently set as the default, the default will reset to your built-in host.video subdomain. Any existing embed codes or URLs using the removed domain will stop working.

Each team can have up to 10 custom domains.